Preface Download  |
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ix |
| Acknowledgments |
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xi |
| Part I When Things Go Wrong: Disruptions and Vulnerability |
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1 |
| 1 |
Big Lessons from Small Disruptions Download |
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3 |
| 2 |
Understanding Vulnerability |
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17 |
| 3 |
Anticipating Disruptions and Assessing Their Likelihood |
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35 |
| 4 |
Effects of Disruptions |
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57 |
| Part II Supply Chain Management |
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75 |
| 5 |
Basic Supply Chains Management |
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77 |
| 6 |
Demand-Responsive Supply Chains |
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93 |
| Part III Reducing Vulnerability |
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113 |
| 7 |
Reducing the Likelihood of Intentional Disruptions |
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115 |
| 8 |
Collaboration for Security |
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137 |
| 9 |
Detecting Disruptions |
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155 |
| 10 |
Resilience through Redundancy |
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171 |
| Part IV Building in Flexibility |
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181 |
| 11 |
Flexibility through Interchangeability |
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183 |
| 12 |
Postponement for Flexibility |
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195 |
| 13 |
Strategies for Flexible Supply |
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209 |
| 14 |
Customer Relations Management |
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225 |
| 15 |
Building a Culture of Flexibility |
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243 |
| Part V Resilience for Competitive Advantage |
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267 |
| 16 |
Moving Ahead |
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269 |
| Notes |
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287 |
| Index Download |
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317 |
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